Shipping policy
Last updated: May 10, 2026
At Sophia Ink Craft, we are committed to providing a smooth and reliable shopping experience, including efficient and secure shipping services. Please review our Shipping Policy below for detailed information about how we process and deliver your orders.
Order Processing
Order Cut-Off Time: Orders placed before 5:00 PM (Eastern Standard Time) on business days (Monday through Friday) will begin processing the same day.
Handling Time: Orders are carefully prepared and processed within 1–2 business days, excluding weekends and public holidays.
Shipping Methods and Costs
Carrier Services: We work with reliable shipping carriers to ensure that your order arrives safely and on time.
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor the delivery status.
Estimated Delivery Time
Our estimated delivery timeline is as follows:
- Handling Time: 3–5 business days (Monday–Friday)
- Transit Time: 6–8 business days (Monday–Friday)
- Total Estimated Delivery Time: 9–13 business days depending on the destination
Please note that delivery times may vary due to external factors such as weather conditions, holidays, or carrier delays.
Shipping Destinations
Currently, Sophia Ink Craft ships to customers within the United States only.
If you have special delivery requirements, please contact our support team for assistance.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email with your tracking number.
You can use this tracking number on the carrier’s website to check the current status of your shipment.
Damaged or Lost Packages
Damaged Packages: If your package arrives damaged, please contact us immediately at Support@SophiaInkCraft.com and include photos of the damaged item and packaging. We will assist you with a replacement or refund.
Lost Packages: If your package appears to be lost during transit, please contact us so we can investigate and resolve the issue as quickly as possible.
Changes to Shipping Information
If you need to update your shipping address or other delivery details after placing an order, please contact us as soon as possible.
Please note that we may not be able to modify shipping information once the order has been processed.
Non-Delivery Areas
At this time, we do not offer international shipping and only deliver within the United States.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Name: Sophia Ink Craft
Email: Support@SophiaInkCraft.com
Address: 10024 Lachlan Dr, Austin, TX 78717, United States